We specialize in data recovery services for all computers and laptops. In the majority of cases, your hard drive can be recovered along with all of your data. Below are some common questions we get about our data entry service.
Q: I can’t start my computer or access my data, what should I do?
First step is to STOP what you are doing immediately. Don’t continue to use your computer or laptop. Shut everything down completely and do not use it until you talk to us.
Continued use of your computer or laptop can make your condition worse and limit us to what we are able to recover. The sooner you stop what you are doing and shut down the machine, the more data we will be able to recover.
At the first sign of trouble, give us a call at (623) 432-5621.
Q: My hard drive seems to have failed; will you be able to recover my files?
There are many different types of hard drive failures, all varying in their severity.
Most of the time, recovery is possible and we are able to recover all your important files that you were worried about. In the event that recovery is not possible, it usually means that the machine continued to be used even after the data loss occurred.
Remember, the very first step of preventing major data loss is to stop what you are doing and shut down the computer or laptop.
The key to avoiding major data loss is to constantly back up your computer or laptop on a regular basis. You should always have your computer serviced by a professional, such as ourselves, Glendale Computer Repair.
Q: Can you recover the programs that are installed on my computer?
Unfortunately we are not able to back up any software applications, such as games. We are only able to back up files that were created by the software.
For example, let’s say you use Microsoft Word for business and you save all your documents in the My Documents folder. If you lost a bunch of data, we would not be able to recover the actual Microsoft Word program, but we would be able to uncover all the documents that were created by Word in the My Documents folder.
Programs can be easily re-installed by using the installation CD or downloading the programs again from the internet.
Q: Why did my hard drive fail?
Just like a vehicle or anything else mechanical, things will fail eventually. Hard drives are very delicate and usually will last around 4 to 6 years. As we mentioned before, you should always back up your computer on a regular basis so if your hard drive does fail you, you will not be missing a bunch of important data.
If you have any other questions about our data recovery service in Glendale AZ, feel free to give us a call at (623) 432-5621.